This is an episode about Paul Uhl, "The MIDI Guru." We haven't seen him in previous "State of the Bliss" episodes because he lives in the Pacific Northwest and works for us remotely. At Chase Bliss, we believe we have among the best customer support in the industry, and Paul is a huge part of that. He will pretty much do anything to get your midi rig up and running, regardless of how much experience you have. He'll facetime, skype, google hangout, or just exchange a few emails, whatever it takes. We think it's Paul and people like him that have helped Chase Bliss get to the place we are at now. Paul can be reached at paul@chaseblissaudio.com