You can still demo products at your local PMT Store - here's what we're doing to make it a safe and enjoyable environment for everyone.
Although we're not actively encouraging in store demos, you can still certainly try your dream guitar or musical instrument out at PMT, just ask a member of staff for help!
All PMT stores are now open across the UK!
Here are a few of the Covid Secure steps we have implemented in PMT stores:
• We are limiting customers within our store to keep our staff and customers safe
• To help with limiting customers we will have friendly door marshalls permitting entry and welcoming you on arrival.
• Appropriate PPE has been provided for our staff.
• We have cleaning, handwashing and hygiene procedures in place in line with government guidance.
• We have implemented rigorous cleaning and hygiene protocols in regards to counters, workstations and stock including hand sanitiser stations for customers and staff upon entry and exit.
• We also have specific cleaning bays for stock that has been played with or handled by staff/customers.
• Social distancing in store & outside - 2 metre marks have been clearly displayed and marked out.
• Store layouts will differ from previous customer experiences; changes to our displays are to increase open areas in-store to ensure conformity to social distancing guidelines and customer/staff safety.
• Showrooms and instruments have been cleaned and will be continually cleaned throughout the working day.
• We are currently advising against all but essential product demos. However, should you wish to demo a product before making a purchase you must ask a staff member before handling / touching the item.
• Any products demonstrated will then be moved to our cleaning stations where a member of staff will clean the instrument before returning it to display.
• You can complete your purchase at the till point where we have installed perspex screens to help protect staff and customers.
• No cash payments, only card transactions are available at this time.
• Customer returns/repairs/part exchange items will be immediately moved to quarantine bays and then assessed in store before being processed and made available to the public.
Read more about our Covid Secure measures at PMT here: https://www.pmtonline.co.uk/blog/2020/06/11/were-covid-secure-welcoming-you-back-in-store/
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